Shipping policy
Processing Time
All orders are processed within 2–5 business days after payment confirmation. During high-demand drops, sales, or holidays, processing times may extend slightly.
Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
Domestic Shipping (India)
We currently ship across all major cities and serviceable PIN codes in India.
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary depending on courier availability, weather conditions, or operational delays.
Shipping Charges
- Free Shipping on prepaid orders above ₹XXXX
- Standard shipping charges are calculated at checkout based on location and order value.
Cash on Delivery (COD) charges, if applicable, will be displayed during checkout.
Order Tracking
Once shipped, customers will receive tracking information via email or SMS.
Please allow up to 24 hours for tracking updates to reflect.
Failed Deliveries
If a delivery attempt fails due to:
- Incorrect shipping address
- Unreachable customer
- Refused delivery
the package may be returned to us. Re-shipping charges may apply.
Delays
While we work with reliable courier partners, unforeseen delays can occasionally occur due to:
- Weather disruptions
- Public holidays
- Regional restrictions
- Courier operational issues
We appreciate your patience in such situations.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Order number
- Unboxing video/photos
- Clear images of the package and item
Our support team will assist you as quickly as possible.
International Shipping
Currently, we may or may not offer international shipping depending on availability.
For international order inquiries, contact us directly before placing an order.